Information we collect
At By 2 Coffee, we prioritise collecting personal information in a transparent and lawful manner. We believe that it is important for our users to understand why and how we collect their personal information. Therefore, we will always inform you of the purpose and use of your personal information when we ask you to provide it.
Furthermore, if you choose to contact us directly, we may receive additional information from you such as your name, email address, phone number, the contents of your message, and any other information you may choose to provide. For the purposes of providing better services we may also collect information such has preferences, order details and any other information that is linked to our services. This information is collected in order to provide you with the best possible customer service and support.
When you register for an account with us, we may request contact information such as your name, company name, address, email address, and phone number. This information is used to create and maintain your account, to provide you with access to our services, and to communicate with you regarding your account or any updates to our policies.
We take the protection of your personal information very seriously and strive to maintain the highest standards of data privacy and security. If you have any questions or concerns regarding the collection, use, or storage of your personal information, please do not hesitate to contact us.
How we use your infomation
We use the information we collect from you in various ways, such as to:
- Provide, operate, and maintain our website in a safe, efficient, and effective manner.
- Improve and personalize our website, as well as add new features and functionality.
- Understand and analyze how you use our website, and to make necessary adjustments to better meet your needs.
- Develop new products, services, and features that we believe may be of interest to you.
- Communicate with you directly or through our partners for customer service, providing updates and other relevant information about our website and its services, as well as for marketing and promotional purposes.
- Send you emails to inform you about our products, services, and promotions.
- Detect, investigate, and prevent fraud or other illegal activities that could harm our users, visitors, or our business.
We assure you that your personal information will not be used in any manner that is inconsistent with the purposes we have communicated to you, except with your prior consent or as required by law.
At By 2 Coffee, we employ the use of log files to enhance the quality of our website and to gain a better understanding of our visitors. As is common practice among web hosting companies, we collect certain information when users visit our website. This information is automatically sent by the user’s browser and includes their Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks.
We do not link any personally identifiable information to the information collected from log files. The data collected through log files is solely used for the purpose of analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information to improve our website’s content and user experience.
Cookies and web beacons
Third party privacy policies
It is possible for users to disable cookies through their individual browser options. Detailed information about cookie management with specific web browsers can be found at the respective websites of these browsers. We encourage our users to take the time to understand these options and how to manage their preferences.
At By 2 Coffee, we take child privacy very seriously and we are committed to protecting children’s online activities. We strongly encourage parents and guardians to supervise their children’s online activities and participate in them when necessary.
We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take all necessary steps to promptly delete such information from our servers. We also recommend that parents and guardians who suspect that their child has provided personal information to us without their consent to contact us immediately, and we will work to remove such information as soon as possible.
We believe it is important to promote a safe and secure environment for children online and encourage parents and guardians to take an active role in their children’s online activities.
Governing law and dispute resolution
These Terms and the use of the App are governed by the laws of India. All claims arising out of or relating to these Terms or the Service shall be resolved by the courts of law in India and specifically at Bengaluru only.